Senior Technical Analyst - HIE / Business Intelligence

Company Name:
Ascension Health
Ascension Information Services (AIS) located at Genesys Health System in Grand Blanc, MI is seeking an experienced senior level Technical Analyst to join their team of professionals. Responsibilities consist of working with vendors, clinicians, business owners, and IT personnel to provide technical expertise to support the implementations of a Health Information Exchange (HIE) and a Business Intelligence (BI) tool at Genesys. The Technical Analyst will also be expected to provide leadership and guidance on the management and delivery of technical information to support HIE and BI rollouts, effectively applying technical knowledge to solve issues and enable users to maximize productive use of clinical application systems.
3+ years hands-on experience providing technical support for an EHR (Allscripts Sunrise Clinical Manager or Allscripts TouchWorks applications preferred)
Experience with Allscripts dbMotion or Optum One Population Health (Humedica) a big plus
Critical thinking and troubleshooting skills
Ability to be a self-starter and work independently
Ability to communicate clearly and concisely through written and verbal communications
Willingness to provide on call support
Ascension Health ( ) is transforming healthcare by providing the highest quality care to all, with special attention to those who are poor and vulnerable. Ascension Health, which provided $1.3 billion in care of persons living in poverty and community benefit programs last year, is the nation's largest Catholic and nonprofit health system. Our Mission-focused Health Ministries employ more than 122,000 associates serving in more than 1,400 locations in 21 states and the District of Columbia.
Ascension Information Services (AIS) is a subsidiary of Ascension Health Alliance, a Catholic healthcare organization dedicated to the transformation of healthcare through excellent clinical care throughout the continuum and through innovation. AIS has a clear vision to be a leader in delivering efficient and effective IT services, measured by meeting industry performance metrics; demonstrating agility and flexibility to adapt to changes in customers' needs and business models; and providing low-cost, high-value IT service attractive to potential customers outside the organization. AIS has more than 2,300 associates, supported by various third parties, focused on providing value to our stakeholders. In 2012, AIS was honored to be selected by Computerworld as No. 55 on its Best Places to Work in IT list, and by Elearning! Media Group/Aberdeen Group as No. 30 on its Learning!100 Corporate Enterprise Honoree list.
Equal Opportunity Employer M/F/D/V
Provides technical support for the implementations of the HIE solution (Allscripts dbMotion) and the BI solution (Optum One Population Heath / Humedica) at Genesys, working with the national and local project teams to ensure successful activations
Responsible for mapping of clinical and administrative data sets to HIE baselines
Serves as the technical point of contact during the data analysis process
Provides ongoing technical support for the BI and HIE environments after implementation

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