Medical Office Team Lead

Medical Office Team Lead - (Manage the front office)

  • Act as member of front office staff (Patient Check in/check out, answering phones, scheduling appointments, insurance verification, obtaining referrals).?

  • Manage day to day operations of front office and front office staff.?

  • Give direction and make sure patient has positive experience throughout visit.

  • Must be knowledgeable with insurance company operating procedures, regulation, billing requirements and reimbursement programs

  • Able to recognize and prioritize problems

  • Displays and outgoing, warm and helpful attitude

  • Able to communicate clearly with patients over the telephone and in person

  • Lead by example and coach team to provide exceptional patient experiences.


HS Diploma or gen. equiv.

Prefer Associates Degree or some college

5-7 years of experience in medical field.?

Leadership experience a plus, specialty practice experience a plus.

  • Prior supervisory or shift management experience preferred

  • Prior experience with dental management software (Dentrix) preferred

  • Patient-focused

  • Energetic

  • Problem-solving

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