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Medical Office Team Lead

Medical Office Team Lead - (Manage the front office)




  • Act as member of front office staff (Patient Check in/check out, answering phones, scheduling appointments, insurance verification, obtaining referrals).?


  • Manage day to day operations of front office and front office staff.?


  • Give direction and make sure patient has positive experience throughout visit.


  • Must be knowledgeable with insurance company operating procedures, regulation, billing requirements and reimbursement programs


  • Able to recognize and prioritize problems


  • Displays and outgoing, warm and helpful attitude


  • Able to communicate clearly with patients over the telephone and in person


  • Lead by example and coach team to provide exceptional patient experiences.



Qualifications:


HS Diploma or gen. equiv.


Prefer Associates Degree or some college


5-7 years of experience in medical field.?


Leadership experience a plus, specialty practice experience a plus.







  • Prior supervisory or shift management experience preferred



  • Prior experience with dental management software (Dentrix) preferred



  • Patient-focused



  • Energetic



  • Problem-solving








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