Manager of Quality Improvement

Logistics done differently.

At XPO Logistics, our employees are our greatest asset. And we need leaders who will provide guidance and education, as well as ensure organizational policies and procedures are understood and followed. As the Quality Improvement Manager, you will ensure that processes needed for the Quality Management System are established, implemented, and maintained. You will promote awareness of customer requirements and have the organizational freedom to resolve matters pertaining to quality, helping to maintain superior levels of product/service conformity.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you ll do on a typical day:

  • Execute the Quality Management System according to XPO Logistics Supply Chain documented policies and procedures, meeting the requirements of the applicable international quality standard(s)
  • Review the Quality Management System at planned intervals to ensure its continuing suitability, adequacy, and effectiveness, including assessing opportunities for improvement and the need for changes in the system; support plant operations in identifying Lean process improvement opportunities
  • Serve as the site audit authority for all internal and external company audits
  • Drive world-class quality metrics across the site; drive continuous improvement across metrics
  • Schedule, review, and follow up on work instructions with supervisors by designated areas of responsibility
  • Ensure that facility/department training status and setup is reviewed at the required frequency and the training requirements are met in a timely manner

What you need to succeed at XPO:

At a minimum, you ll need:

  • 4 years of experience with 3 years in distribution or logistics
  • Experience in GD&T; and reading CAD drawings
  • Supervisory experience
  • Proficiency in Microsoft Office
  • Experience in AS9100 or ISO environment

It d be great if you also have:

  • Bachelor s degree
  • Experience with warehouse management and inventory management software
  • Demonstrated commitment to process excellence by ensuring proper, efficient, and accurate use of defined processes
  • Strong verbal and written communication skills; able to communicate with all levels of an organization and the client

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Or al, Toyota and many others. We re the fastest-growing transportation company on the Fortune 500 list and we re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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